Customer relationship management goes beyond technological platforms and includes strategies, data analysis, and business objectives. CRM (Customer Relationship Management) systems enable comprehensive management of sales, marketing, and customer service, leveraging the proliferation of technology and personalization of relationships. The use of CRM has grown significantly, with more than 62% of Spanish companies using a CRM to analyze information and for business purposes.
Preparing for the challenges of retail involves aligning strategies across all sales channels. Omnichannel approaches are key to delivering a positive customer experience and adapting to the growth of eCommerce. To achieve this, it’s essential to implement tools that communicate with each other, use data to improve, and be willing to change. Additionally, following tips like defining the ideal user, digitizing the product catalog, offering various payment methods, enhancing operational resources, and organizing logistics can help. Companies like Zentricx can assist in the digital transformation of retailers in Spain.
Consultoría y asesoramiento de contenidos en Google Cloud Platform logrando mayor eficiencia.
Consulting and advice on Google Cloud Platform content achieving greater efficiency.
Zentricx was engaged by HSBC Bank based on their optimization needs. They
requested the installation and implementation of Viya® to leverage the capabilities provided by Machine Learning models.
Vista Oil & Gas, determinó realizar la migración hacia los servicios de Google Cloud Platform, siendo Zentricx el partner elegido para dar soporte a dicho proceso.
Patients and professionals within the Medifé universe have access to a Telemedicine platform that allows them to place their members at the center of the scene and provide all the services they previously received without the need for physical presence.
Paraná approached us to develop a comprehensive service platform that would allow their current and potential clients in the agricultural sector to quote and purchase insurance, with a particular focus on hail insurance. The project´s goal was to streamline the insurance quoting and purchasing process for Paraná Seguros' current and potential clients.
Vista Oil & Gas decided to migrate to Google Cloud Platform services, with Zentricx chosen as the partner to support this process.
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