Massive data management has become a crucial ally to improve the offer of tourism services and facilitate the recovery of the industry after the pandemic. The use of Big Data and management tools allows tourism companies to take advantage of data as raw material to develop effective strategies and gain a competitive advantage. The precise and holistic collection of data, from the origin to the preferences and behaviors of tourists, makes it possible to predict future needs and personalize services. In addition, the ability to share and combine data between different entities and organizations provides a more complete picture of tourists and facilitates agile decision making and the development of adapted products and services.
