Virtual assistants and chatbots offer efficient and personalized customer experiences by anticipating problems and providing solutions. Intelligence applied to customer experience enhances satisfaction and provides insights into business and consumer behavior. Intelligent, empathetic, and personalized experiences are key to satisfying demanding and informed consumers.
Industrial Revolutions have transformed society and economy throughout history. The Fourth Industrial Revolution is characterized by the use of data and artificial intelligence, with a high level of information exchange. Companies must migrate to a data-centric relationship model, organizing and understanding information to meet customer needs and optimize information flows. Before digitalizing, it is necessary to organize the data.
Spanish SMEs, especially in the industrial sector, have low digitalization penetration and need to invest in technology and change their culture to maintain competitiveness. The Digitalization Boost Plan for SMEs 2021-2025 and European Union funds for digital transformation aim to encourage the adoption of new technologies. SMEs often have a distant perception of Industry 4.0 and make mistakes by thinking it only involves having a website and storing data in the cloud. To unlock the true potential of Industry 4.0, SMEs need a comprehensive combination of technologies and a holistic vision, supported by technology partners and data experts.
Voice recognition technologies are advancing in IoT devices, promising to transform the connected home. Since its inception in the 1950s, voice recognition has evolved, achieving notable accuracy by 2018 and accelerating due to the pandemic. By 2023, it is expected that there will be 8 billion digital voice assistants in use, driving a $31.82 billion market by 2025. These systems enable smart home automation beyond device management, incorporating emotion- and context-based interaction, and opening possibilities for new uses.
The wine industry has growth potential in adopting digital technologies. IoT sensors, artificial intelligence, and blockchain are used to enhance production, traceability, and efficiency. Digitalization helps predict weather, optimize harvests, monitor soil quality, and streamline processes. The challenge is to include SMEs in this process to maintain competitiveness and wine quality.
In the beauty industry, IoT devices are key players in driving change. They have the capability to collect hundreds of skin data points and transform them into real-time, tailored responses and treatments. Beyond simple active ingredients and product offerings designed to enhance appearance and well-being, recent advancements in technology are rapidly changing how brands offer… Continue reading Sensors and IoT Connectivity Hyper-Personalize the Cosmetics Industry
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